If you have any questions and can't find the answer below, feel free to ask! You can call us at 207-338-5225 or send us an email at [email protected].
PAYMENT
For purchases on online, we gladly accept Visa, Mastercard, Discover, and American Express. All payments are processed through PayPal. You do not have to have a PayPal account to make purchases, but you are welcome to use your account if you do.
SHIPPING
Items are shipped within 3 business days of when an order is placed. All orders are shipped via standard USPS. Delivery times vary depending on how far you are from the grand ol' state of Maine. If you would like for us to use an expedited or alternate method of shipping, please contact us (different rates apply) at 207-338-5225 or [email protected].
Once your order has been shipped, you will receive a tracking number via email. As soon as an order is handed off to the carrier, it becomes their responsibility to get it to you. Contact us if you would like insurance added to your shipping cost.
RETURNS
Above all else, we want you to be happy with your purchase! Items may be returned for a full refund within 15 days of the arrival of your package. Items may be returned for exchange or store credit within 30 days. Buyer is responsible for return shipping. Please contact us for more information before sending items back.
PHONE ORDERS
Yes! We do them! We understand that not everyone wants to order online and are happy to except orders over the phone. Give us a call during business hours at 207-338-5225. If you get our answering machine during this time, leave a message and we'll return your call ASAP. (Please note that we cannot accept American Express cards for payment for orders purchased over the phone)
VISIT US
Our gallery is located at 2 Cross Street in downtown Belfast on the beautiful coast of Maine. We would love to see your smiling face in person if you find yourself in the Midcoast area. Our gallery hours are below.
Fall Hours:
Wednesday 10-5
Thursday 10-5
Friday 10-6
Saturday 10-6
Sunday 11-4
We are also open for special events and for Belfast Gallery Walks. Gallery Walks are from 5-8PM on the first Friday of the month from June-December and every Friday in July and August. Visit our main website for a list of upcoming events
www.rootsandtendrils.com